This course is for anyone who wants to improve their communication skills. You will learn how to create the right impression by improving all elements of effective communication; effective speaking, writing, body language, voice tones, listening and questioning skills. After attending this course, you will know how to eliminate many common errors and you will communicate with more clarity, confidence, authority, likeability and persuasiveness.
Effective Communication & Interpersonal Skills
Introduction
Course Objective
- Improve your communication skills: Become more clear, convincing and persuasive
- Gain more confidence; present your message with assurance
- How to specify the exact meaning, so there is no misunderstanding
- Understand the Barriers to Communication and apply Basic techniques to eliminate them
- Handle conflict situations and difficult conversations with the right amount of assertiveness
- Effective use of body-language gestures and voice tones
- The proper use of praise, appreciation and thanks: Always leave on a positive note
Duration
01 day